All recalls
Published 1 Oct 2020 Ref JP-2206000

Mercedes-Benz: Device and Other Equipment

Translated from Japanese · machine translation

Country
Japan
Published
1 Oct 2020
Units affected
1935
Reference
JP-2206000

Affected vehicles

Mercedes-Benz C180 2017–2018 Mercedes-Benz C180 Cabriolet 2017–2018 Mercedes-Benz C180 Coupe 2017–2018 Mercedes-Benz C180 Station Wagon 2017–2018 Mercedes-Benz C200 2017–2018 Mercedes-Benz C200 4MATIC 2017–2018 Mercedes-Benz C200 4MATIC Station Wagon 2017–2018 Mercedes-Benz C200 Station Wagon 2017–2018 Mercedes-Benz C220d 2017–2018 Mercedes-Benz C220d Station Wagon 2017–2018 Mercedes-Benz C350e 2017–2018 Mercedes-Benz C350e Station Wagon 2017–2018 Mercedes-Benz E200 2017–2018 Mercedes-Benz GLC200 2017–2018 Mercedes-Benz GLC200 Coupe 2017–2018 Mercedes-Benz GLC220d 4MATIC 2017–2018 Mercedes-Benz GLC220d 4MATIC Coupe 2017–2018 Mercedes-Benz GLC250 4MATIC 2017–2018 Mercedes-Benz GLC250 4MATIC Coupe 2017–2018 Mercedes-Benz GLC350e 4MATIC 2017–2018 Mercedes-Benz Mercedes-AMG C43 4MATIC 2017–2018 Mercedes-Benz Mercedes-AMG C43 4M SW 2017–2018 Mercedes-Benz Mercedes-AMG C43 4M Cabriolet 2017–2018 Mercedes-Benz Mercedes-AMG C43 4M Coupe 2017–2018 Mercedes-Benz Mercedes-AMG GLC43 4Matic 2017–2018 Mercedes-Benz Mercedes-AMG GLC43 4Matic C 2017–2018

Hazard

The control program in the emergency call system's communication module is improper, which may render the automatic and manual 24-hour emergency call service unusable.
Show original (日本語)
緊急通報システムの通信モジュールにおいて、制御プログラムが不適切なため、自動及び手動の24時間緊急通報サービスが使用できないおそれがある。

Remedy

All vehicles will have the communication module's control program rewritten with the corrective program.
Show original (日本語)
全車両、通信モジュールの制御プログラムを対策プログラムに書き換える。

Official source

View the official recall notice